Happy Clients of Alpine Exploratory

Reading comments from happy customers is a big part of the satisfaction for us in putting together walking holidays. We have a high response to our questionnaires and we hope this is because people are enthused about their holiday and have been given a personal service.

We want our clients to feel involved in the whole booking process, making feedback just the natural next step. Often while we're organising a trip, clients will suggest refinements that they've thought of, we incorporate them and then they tell us how their idea worked.

We're lucky to have had some brilliant comments and we've recorded some of them on this page.

Our accommodation

"Luxury - just at the right time when we were tired."
(Courmayeur, Italian Alps)

"All the accommodation was good & we enjoyed the variety."
(Tour du Mont Blanc)

"Hotel staff very helpful and pleasant - great view of Mont Blanc from the bath (!)"
"Very well located for town & the bus to Les Houches."
(Chamonix, French Alps)

"Friendly and able to supply local knowledge and advice."
(St Bees, Cumbria)

"Very friendly staff. Great food." "Excellent welcome by manageress/owner. Great camaraderie."
(les Chapieux, Beaufortain Alps)

"Excellent facilities. Very courteous and friendly staff. Very good restaurant."
(Les Contamines, French Alps)

"Impossible to better! One of the most genuinely walker friendly places I have ever stayed. Lovely people, very relaxed and laid back."
(Keswick, Lake District)

"Brilliant."
(Argentiere, Tour du Mont Blanc)

"Great welcome. Lovely people at Keld."
(Keld, Yorkshire Dales)

"Friendly, family run hotel."
(Hawes, Yorkshire Dales)

"Couldn't do enough for us, and extremely friendly."
(Ribcev Laz, Julian Alps)

"Quaint - great fun and atmosphere at dinner. Welcoming."
(Trient, Switzerland)

"Loved everything, food people, rooms... helpful... good service."
(Courmayeur, Tour du Mont Blanc)

	Clients' postcard from Courmayeur

"Excellent facilities, friendly welcome!"
(Fort William, West Highland Way)

"Very helpful - especially in finding us a taxi when the roads were flooded on our last day."
(Bohinj, Julian Alps)

"The best - the people were fabulous & really friendly & helpful."
(Courmayeur, Tour du Mont Blanc)

Which was your favourite stage?

"Got to choose 2 for different reasons - to Champex for hamlets and pastoral scenes and to Les Houches because of the brilliant balcony views..."
"Okay - we really enjoyed it!"
(Dutton Family, UK, on the Tour du Mont Blanc)

"It was all brilliant. Last stage was shrouded in mist. Col du Bonhomme took some beating."
(A Ward, UK, on the Tour du Mont Blanc)

"Loved the sections along Loch Lomond and from Tyndrum to Kinlochleven."
(Shirley and Corrie dog, UK, on the West Highland Way)

About our routecards and maps

"Very, very impressed indeed. Absolutely the most accurate routecards I've seen!"
(North Lakes Explorer)

"Excellent - and admired by others on the route."
(Tour du Mont Blanc)

"Both accurate and informative, route cards very readable before and during the days' walks."
(Julian Alps Bohinj Valley)

"Routecards were just right. We cut them up and had them easily available. Great idea!"
(Tour du Mont Blanc)

"Excellent - took the pressure off constant map reading."
(Pennine Way Central)

"The maps we were given were excellent."
(Tour du Mont Blanc)

Happy West Highland Wayfarers

"I am sending back your questionnaire which says only good things about your organisation, route information and accommodation... The West Highland Way was indeed arduous but we thoroughly enjoyed the challenge."

"Loved cottage accommodation... Glencoe - great place, welcoming. Terrific food + breakfast choice."

('Knoc-yir-Panin', West Highland Way)

"Service and organisation was very good."

(David, West Highland Way)

Our info packs - like Green & Black's!

One customer compared the experience of opening our info pack to eating a bar of Green & Black's chocolate, "savouring each square in a meditative fashion rather than wolfing down the entire bar!"

	A client writes from Chamonix

More about the Tour du Mont Blanc

"We had a brilliant time; great itinerary & great service from you."
(Diane & Paul, Bath, on the TMB South)

"We thought the service was excellent."
(Mr & Mrs I Cook, on the TMB North)

"Great hospitality, beautiful hotel."
(Limor & Eitan, on the TMB, about our Courmayeur hotel)

And finally...

Which hotel on the Tour du Mont Blanc prompted almost all of our summer 2006 clients to mention its great breakfast? You'll have to find out yourself! (Based on our 2007 clients' feedback, standards are being maintained...)

Guided and Self-Guided Holidays - see them all